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    Chapter of corporate Culture
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Chapter of Corporate Culture

I.Chapter of employment:
To be fair, just, open, human centered, equal and frank.

II.Chapter of team:
1.There is no perfect individual, but there can be a perfect team.
2.Collaborate under mutual understanding, fulfill one¡¯s own duties.

III.Chapter of management:
1.Superior to subordinate: inspection by bypassing the
immediate leadership is allowed, job arrangement by
bypassing the immediate leadership is not allowed;
2.Subordinate to superior: complaint by bypassing the
immediate leadership is allowed, reporting by bypassing
the immediate leadership is not allowed;

IV.Chapter of reception:
1.Attitude: polite, warm, professional;
2.Honest: All you say is right, but this does not mean you say everything;
3.Customer: externally: the company¡¯s agents, franchised stores, and employees of other companies in the industry, etc; Internally: The sales department is the customer of the logistics department; In a department: The subordinate are the customer of the superior;

V.Chapter of efficiency:
1.The process is certainly important, but the result is the essence. Only by using a correct process can you have a correct result;
2.The system should be lenient, but the execution strict;

VI.Chapter of profession:
1.Professional personal occupational image;
2. Professional business skills;
3. Professional communication and expression;

VII.Chapter of ideology:
1. Ideology affects behavior, behavior makes habit, habit forms character, character decides fate;
2. No executive power, no competitive power;
3. A winner finds a way, a loser finds a reason;
4. Difficulty in work is inevitable. Our common value is to resolve all difficulties in our work;
5. A confident person: is clear of his strong points, faces his weak points, learns from others¡¯ strong points, and tolerates others¡¯ weak points;
An arrogant person: exaggerates his strong points, understates his weak points, understates others¡¯ strong points, and exaggerates others¡¯ weak points;

VIII.Chapter of attitude:
1.The most effective makeup in the world is: smile;
2.Be strict with yourself, treat others tolerantly;
3. A successful person is above all a person whose emotion will not be controlled by others.

IX.Chapter of learning:
1.Cask theory: The achievement of a person depends on how low an ability is other than how high an ability is.
2. Be modest enough to learn from everyone around you.

X.Chapter of success:
1.Strategy is 10 times as important as tactic;
2. A person aged above 30 years should be responsible for his looks.

Code of professional ethics and conduct
1.Build up the market-oriented sense of service, think actively, have the courage of exploration;
2.Consider everything as it is, do not make any personal attack, reflect and resolve any complaint through the normal channel;
3.Obey the superior, care for the subordinate, pay attention to coordination, teamwork and communication, maintain a good work atmosphere;
4.Be severe with yourself in dealings with customers, establish normal business relations;
5.Be dutiful, strictly abide by the rules and regulations of the company;
6.Do not practice jobbery;
7.Maintain your confidence in face of a difficulty, love the company and be willing to grow together with the company;
8.Maintain the reputation and image of the company;
9.Cherish and protect the company¡¯s properties;
10.Keep the company¡¯s secrets and technical data strictly confidential.

Guangzhou Sanbon Management Consultation Co., Ltd. Copyright © 2005-2008
Add:Room 2904, Yian Plaza, NO.33 6th Jianshe Road, Guangzhou
Tel:+0086-20-83633336(to ext.) Fax:+0086-20-83633336-202